Nicole Hughes
About Nicole Hughes
Nicole Hughes is a Team Lead at Hopper with a background in traveler experience and customer service, and has also worked as a flight attendant and English teacher.
Current Position at Hopper
Nicole Hughes currently holds the position of Team Lead at Hopper. In this role, she oversees critical aspects of team performance and operational efficiency. Her responsibilities include managing team objectives, coordinating tasks, and ensuring that team goals align with the company's strategic direction. Hughes also mentors junior team members, focusing on career development and skill enhancement.
Career Progression at Hopper
Nicole Hughes has a comprehensive history with Hopper, beginning as a Traveler Experience Agent in 2019 for 5 months in Montreal, Canada. She advanced to Senior Traveler Experience Agent from 2019 to 2020, a role she held for 7 months. Following this, Hughes served as Traveler Experience Supervisor for 6 months in 2020. Throughout her tenure at Hopper, she has been involved in various roles, demonstrating her versatility and commitment to the company's success.
Past Work Experience
Before joining Hopper, Nicole Hughes worked in diverse roles across multiple sectors. From 2018 to 2019, she served as a Flight Attendant at Sunwing Airlines Inc. and as a Trip Leader at Interstude for a year. Additionally, she worked as an English Teacher at Escoles FEDAC in 2015 for 2 months in Pineda De Mar, Catalonia, Spain. This eclectic background has provided her with a broad skill set applicable to her current responsibilities.
Educational Background
Nicole Hughes has a solid academic foundation. She studied Sociology at the University of Victoria from 2013 to 2015 for 2 years. Prior to that, she attended Vancouver Island University, where she pursued English Language and Literature, General, for a year from 2012 to 2013. She also holds a professional certification in Project Management from the University of British Columbia, completed in 2021.
Industry Engagement and Volunteering
In addition to her professional commitments, Nicole Hughes actively engages with the industry and community. She participated in a panel discussion on travel technology at the 2022 Travel and Tourism Conference in Vancouver. Hughes also volunteers with a local tourism board in Victoria, contributing to community tourism initiatives. Her involvement in these activities underscores her dedication to both professional growth and community service.