Rishi Nair

Product Operations Lead Chargebacks | Gift Cards | Payments @ Hopper

About Rishi Nair

Rishi Nair is the Product Operations Lead at Hopper, specializing in chargebacks, gift cards, and payments, with extensive experience in strategic partnerships and sales across various industries.

Current Role at Hopper

Rishi Nair currently serves as the Product Operations Lead at Hopper, focusing on chargebacks, gift cards, and payments. Based in Canada, he operates remotely, overseeing operations, project management, process improvements, team management, vendor and partner management, and agency coordination. In his current position, he also drives the adoption of virtual credit card (VCC) payments.

Previous Experience at Hopper

Prior to his current role, Rishi Nair was the Strategic Partnerships Lead - Travel Insurance at Hopper from 2022 to 2023. During his 11-month tenure, he focused on identifying potential partners, building and managing relationships, and executing successful partnerships to drive revenue and increase market share. This role allowed him to cultivate valuable partnerships that significantly contributed to business growth.

Experience at Zensors

Rishi Nair worked at Zensors as an Account Executive for Mid Market & Enterprise from 2019 to 2022. Over his three-year tenure in Canada, he gained hands-on experience with the sales tech stack, including HubSpot, LinkedIn Sales Navigator, Apollo AI, Notion, Figma, and Jira. His responsibilities involved driving business growth through effective account management and strategic sales initiatives.

Educational Background

Rishi Nair has a diversified educational background. He studied Business Administration and Management, General at Texas McCombs School of Business, achieving an Advanced Program in Analytics for Business Excellence in 2014. He earned his MBA in Marketing from the Indian Institute of Management, Indore, in 2014. He holds a Post Graduate Diploma in Marketing/Marketing Management from Gujarat University, earned in 2012. Additionally, he has a Bachelor of Engineering (B.E.) in Electrical Engineering from Veer Narmad South Gujarat University, completed in 2004.

Previous Roles in Sales and Business Development

Before joining Hopper, Rishi Nair held several key positions. He was Head of International Sales at Matrix Comsec from 2018 to 2019 in India, and Senior Manager of Strategy & Sales at Rivulis Irrigation from 2017 to 2018. Additionally, he served as Chief Manager of Business Development at Zuari Agro Chemicals Ltd. from 2014 to 2017. These roles provided him with a strong understanding of sales strategy, business development, and international market operations.

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