Shannon Miller
About Shannon Miller
Shannon Miller is a Partner Success Specialist at Hopper, with extensive experience in hospitality and tourism management, having held various roles at Expedia Group, Hyatt Place, and other organizations.
Current Position - Partner Success Specialist at Hopper
Shannon Miller currently serves as a Partner Success Specialist at Hopper, based in the Greater Denver Area. In her role, she focuses on fostering the growth and engagement of Hopper's partners, leveraging her extensive experience in account management and business development to facilitate smooth onboarding processes and enhance partner relationships.
Previous Role at Expedia Group
From 2016 to 2021, Shannon Miller worked as an Account Manager with Expedia Group in the Greater Denver Area. During her tenure, she led the Connectivity and Rates and Availability team for the Mountain USA region. Shannon's responsibilities included supporting business development efforts and promoting Expedia's suite of offerings. She was instrumental in ensuring the smooth onboarding of new hotel partners and was recognized with multiple awards, including 'Market Associate of the Quarter' and 'Team Hero'. Additionally, she was nominated for 'Account Executive of the Year 2017' for the entire region.
Roles in Hospitality Management
Shannon Miller has a diverse background in hospitality management, having held several key positions over the years. She served as Assistant General Manager at Hyatt Place in Eden Prairie/Minneapolis, MN, from 2015 to 2016. Prior to that, she was Group Sales Manager at Destinations West at Beaver Village Condominiums from 2014 to 2015 and Sales Manager at Winter Park Mountain Lodge from 2012 to 2014. Shannon began her career in hospitality as a Group Services Manager at Winter Park Resort from 2009 to 2012 and has also worked at The Osprey Hotel in Beaver Creek and Madden's on Gull Lake.
Education in Hospitality and Tourism Management
Shannon Miller pursued her education at North Dakota State University, where she studied Hospitality and Tourism Management and earned a Bachelor of Science degree from 2003 to 2007. Her academic foundation in this field has been pivotal in shaping her career in hospitality and account management. Prior to attending university, Shannon completed her high school education at Dickinson High from 1999 to 2003.
Early Career and Internships
Shannon Miller's career in the hospitality and tourism industry began with an internship at the Fargo Moorhead Convention & Visitors Bureau as a Convention Services Intern in 2007. This early experience provided her with valuable insights into the field and set the stage for her subsequent roles in various management positions across the hospitality sector.