Pilar Sayol
About Pilar Sayol
Pilar Sayol serves as the Tier 1 Support Lead at Hostfully, where she has worked since 2022. She has prior experience as a Tech Customer Support Analyst at Accenture and has a background in psychology from Universidad del Salvador.
Work at Hostfully
Pilar Sayol has been serving as the Technical Support Team Lead at Hostfully since 2022. In this role, she oversees Tier 1 support operations, ensuring efficient resolution of customer inquiries and technical issues. Her responsibilities include managing support staff, developing training materials, and implementing best practices to enhance customer satisfaction. Pilar's experience in technical support contributes to her effectiveness in this position.
Previous Experience at Accenture
Before joining Hostfully, Pilar worked at Accenture as a Tech Customer Support Analyst from 2019 to 2022. During her three years at Accenture, she provided technical assistance and support to clients, addressing various customer service challenges. Her role involved troubleshooting technical issues and ensuring a high level of service delivery.
Early Career at Direcciona
Pilar began her professional career at Direcciona, where she worked as a Recruiting Jr. Analyst for one month in 2018. In this position, she was involved in the recruitment process, assisting in identifying and evaluating candidates for various roles within the organization. This early experience provided her with foundational skills in analysis and communication.
Education and Expertise
Pilar Sayol is pursuing a degree in Psicología at Universidad del Salvador, where she has been studying since 2014. She is working towards achieving her Licenciatura, which reflects her commitment to understanding human behavior and psychological principles. This educational background complements her professional roles, particularly in customer support and team leadership.