Amber Edwards
About Amber Edwards
Amber Edwards serves as the General Manager of The Hamilton Hotel, a Curio Collection by Hilton, where she has implemented innovative guest experience programs and sustainable practices. With extensive experience in hotel management across various roles, she has significantly improved occupancy rates and guest satisfaction during her tenure.
Current Role at Hotel Equities
Amber Edwards serves as the General Manager of The Hamilton Hotel, a Curio Collection by Hilton, since 2022. In this role, she oversees hotel operations in Alpharetta, Georgia, and is responsible for enhancing guest experiences and driving overall hotel performance. Under her leadership, the hotel has implemented innovative guest experience programs that have positively impacted customer satisfaction scores.
Previous Experience in Hospitality Management
Prior to her current position, Amber Edwards held various roles in hospitality management. She worked at Highgate as General Manager from 2018 to 2021, where she managed hotel operations in the Greater Atlanta Area. Earlier, she served as Area General Manager at Sage Hospitality Group from 2021 to 2022 in Atlanta, Georgia. Her experience also includes roles at Highgate as Director of Front Office and Director of Operations, as well as Front Office Manager at Hilton Bentley Miami/South Beach.
Education and Academic Background
Amber Edwards studied at the University of Georgia - Terry College of Business, where she focused on International Business and Marketing. She also attended Young Harris College, earning an Associate's degree in Business. Her educational background has equipped her with the knowledge and skills necessary for effective management in the hospitality industry.
Achievements in Hotel Management
During her tenure at The Hamilton Hotel, Amber Edwards developed and executed a strategic plan that resulted in a 15% increase in occupancy rates within the first year. She also introduced sustainable practices that reduced operational costs and environmental impact. Additionally, she led a team that achieved the highest guest service scores in the hotel's history and played a key role in the successful rebranding of The Hamilton Hotel as part of the Curio Collection by Hilton.