Robin Pile
About Robin Pile
Robin Pile serves as the Dual Assistant General Manager at Hotel Equities in Colorado Springs, Colorado, where they have worked since 2022. With extensive experience in hospitality management, Pile emphasizes team training and development, alongside a strong focus on process creation and implementation.
Work at Hotel Equities
Robin Pile has served as the Dual Assistant General Manager at Hotel Equities since 2022. In this role, Pile is responsible for overseeing hotel operations and ensuring a high level of guest satisfaction. The position emphasizes leadership and operational efficiency, aligning with Pile's extensive background in hospitality management.
Previous Experience in Hospitality Management
Prior to joining Hotel Equities, Robin Pile held various positions in the hospitality industry. Pile worked at SCP Hotel Colorado Springs as Assistant General Manager and Director of Operations from 2019 to 2021. Earlier, Pile was a General Manager at Wawa, Inc. from 2015 to 2017 and served in multiple roles at the same company from 2010 to 2015, including Fresh Food Manager and Assistant General Manager.
Education and Expertise
Robin Pile earned a Bachelor's degree in Hospitality Management and Marketing from the University of Pittsburgh at Bradford, completing the program from 2006 to 2010. This educational background supports Pile's career in hospitality, contributing to expertise in team training, operational management, and customer service.
Focus on Team Development
A key aspect of Robin Pile's career is a strong focus on training and developing team members. Pile enjoys process creation and implementation, which are integral to fostering a productive work environment. This commitment to team development is evident in Pile's previous roles, where building collaborative relationships has been a priority.
Interpersonal Skills and Professional Philosophy
Robin Pile possesses advanced interpersonal skills, including active listening and emotional intelligence. These skills have been instrumental in building collaborative relationships within teams. Pile believes that a hospitality mentality is essential for delivering positive results both internally and externally within a company, emphasizing the importance of customer service in the hospitality industry.