Stephen Piwowar
About Stephen Piwowar
Stephen Piwowar serves as the Area General Manager at Hotel Equities in the Charlotte Metro area, a position he has held since 2022. With extensive experience in hospitality management, he has previously worked in various roles at notable companies such as Caesars Entertainment and Aimbridge Hospitality.
Work at Hotel Equities
Stephen Piwowar currently serves as the Area General Manager at Hotel Equities, a position he has held since 2022. He oversees operations in the Charlotte Metro area. Prior to his current role, he was the General Manager at Hotel Equities from 2020 to 2022, also in Charlotte. His responsibilities include enhancing guest experiences and ensuring operational efficiency across multiple properties.
Previous Experience in Hospitality
Stephen Piwowar has extensive experience in the hospitality industry. He worked at Caesars Entertainment Corporation as a VIP Coordinator for nine months in 2012-2013 and later served as a Beverage Supervisor for one year. His career also includes roles at Aimbridge Hospitality as a General Manager from 2018 to 2019, and at Radisson as a Front Office Manager from 2014 to 2015. He has also held positions at DoubleTree by Hilton and Tharaldson Hospitality Management, contributing to his comprehensive understanding of hotel operations.
Education and Expertise
Stephen Piwowar earned a Bachelor of Science degree in Hospitality Management and Business Management from the University of Findlay, where he studied from 2007 to 2011. His educational background provides a solid foundation for his career in hospitality, equipping him with the necessary skills to manage hotel operations effectively and enhance guest satisfaction.
Focus on Guest Experience
Stephen Piwowar emphasizes the importance of creating a guest-centric environment in his roles. He prioritizes guest service over third-party platforms and social media, ensuring adherence to standard operating procedures. His approach has led to exceptional guest service scores and increased revenue through strategic management practices, reflecting his commitment to enhancing guest comfort and satisfaction.
Team Building and Leadership
Stephen Piwowar believes in the significance of building a cohesive team that shares common goals and a passion for the hospitality industry. His leadership style focuses on fostering collaboration among team members to achieve high standards of service and operational excellence. This approach has been instrumental in his success across various managerial roles.