Maria Isabella Lombardi
About Maria Isabella Lombardi
Maria Isabella Lombardi is a Customer Service Agent with a background in graphic design and digital communication. She has worked at various companies, including HotelTonight and Webhelp, and has studied at multiple institutions, including Sapienza Università di Roma.
Current Role at HotelTonight
Maria Isabella Lombardi has been working as a Customer Service Agent at HotelTonight since 2021. In this role, she provides support to customers, addressing inquiries and resolving issues related to hotel bookings. Her position is remote, allowing her to assist clients from various locations. This role has enhanced her customer service skills and deepened her understanding of the hospitality industry.
Previous Experience at BDF COMMUNICATION
Before joining HotelTonight, Maria worked as a Digital Consultant at BDF COMMUNICATION for 10 months in a remote capacity from 2020 to 2021. In this position, she focused on digital strategies and communication, contributing to the company's online presence and client engagement efforts. This experience helped her develop skills in digital marketing and client relations.
Education and Academic Background
Maria studied at Sapienza Università di Roma, where she earned a Laurea Magistrale in Organizzazione e Marketing per la Comunicazione di Impresa from 2018 to 2020. She also completed a Laurea triennale in Comunicazione, Tecnologie e Culture Digitali from 2013 to 2017 at the same institution. Additionally, she studied at Liceo Classico 'G.Garibaldi' Castrovillari, achieving a Diploma in Liceo Classico Specialistico in Lingua Francese from 2008 to 2013. Furthermore, she attended Escola Superior de Comunicação Social, where she obtained a Bachelor's degree in Media/Multimedia e comunicazione digitale from 2015 to 2016.
Freelance Graphic Design Experience
Maria has experience as a Freelance Graphic Designer, having worked at 99designs for two years from 2015 to 2017 in Rome, Italy. During this time, she developed various design projects for clients, showcasing her skills in graphic design and creativity. Her passion for art and design continues to influence her work and personal projects.
Interest in American Culture and Silicon Valley
Maria has a strong interest in American culture, particularly influenced by her experiences living in California. This exposure to Silicon Valley culture has shaped her professional outlook and approach to digital communication and customer service. Her appreciation for diverse cultures informs her work and interactions in the global marketplace.