Maritza Richards
About Maritza Richards
Maritza Richards serves as a Customer Support Supervisor at HotelTonight, where she has worked since 2016. She earned an Associate of Arts degree from Miami Dade College between 2013 and 2015.
Work at HotelTonight
Maritza Richards has served as a Customer Support Supervisor at HotelTonight since 2016. In this role, she oversees customer service operations, ensuring that clients receive timely and effective assistance. Her responsibilities include managing support staff, addressing customer inquiries, and implementing strategies to improve service quality. With eight years of experience in this position, she has developed a strong understanding of customer needs and service protocols within the hospitality industry.
Education and Expertise
Maritza Richards studied at Miami Dade College, where she earned an Associate of Arts degree from 2013 to 2015. This educational background provided her with foundational knowledge and skills relevant to her career in customer support. Her academic experience contributes to her ability to communicate effectively and manage customer relationships in a professional setting.
Background
Maritza Richards has built her career in customer support, with a focus on the hospitality sector. Her tenure at HotelTonight has allowed her to gain extensive experience in managing customer interactions and resolving issues. This background equips her with the skills necessary to navigate the challenges of customer service in a fast-paced environment.