Nelson Bonilla
About Nelson Bonilla
Nelson Bonilla serves as the Director of Customer Insights at Hubbell Incorporated, where he has worked since 2024. He holds a Master's Degree in Organizational Management from Ashford University and has extensive experience in various roles at Hubbell, contributing to multiple patents and award-winning designs.
Work at Hubbell
Nelson Bonilla has held multiple positions at Hubbell Incorporated since 1994. He currently serves as the Director of Customer Insights, a role he has occupied since 2024. Prior to this, he was the Director of Transformational Innovation from 2017 to 2024. His earlier roles include Regional Specifications Manager, Residential Account Manager, Senior Manager of Product Design Innovation and Services, Manager of Field Engineering Services, Engineering Section Manager, and Senior Design Engineer. Throughout his tenure, he has contributed to the development of multiple patents and award-winning designs.
Education and Expertise
Nelson Bonilla studied at Ashford University, where he earned a Bachelor of Arts in Organizational Management and later achieved a Master's Degree in the same field. He also attended City Tech, CUNY, where he obtained an Associate of Applied Science in Engineering Design Draft Technology. His educational background supports his expertise in design thinking and lean startup methodologies, which he applies to drive customer engagement and innovation.
Background
Nelson Bonilla's career at Hubbell Incorporated began in 1994 as a Senior Design Engineer. Over the years, he has progressed through various roles, gaining experience in engineering, product design, and customer insights. His work has primarily taken place in Winter Garden, Florida, and Bridgeport, Connecticut. He has a strong focus on improving customer retention and loyalty through innovative solutions.
Achievements
Throughout his career at Hubbell Incorporated, Nelson Bonilla has contributed to the development of multiple patents and award-winning designs. His leadership in cross-functional teams has enabled the identification and prioritization of customer problems and opportunities. He specializes in creating customer-centric solutions that enhance engagement and drive innovation.