Human Interest
Human Interest, formerly known as Captain401, is a San Francisco-based company that offers comprehensive retirement plan solutions for small and medium-sized businesses across the United States. The company integrates with over 450 payroll providers, offers a variety of customizable retirement plans, and provides full-service solutions with transparent pricing.
Company Overview
Human Interest, formerly known as Captain401, is a San Francisco-based company specializing in retirement plans. With a team of 765 members, the company operates remotely and serves over 20,000 businesses in the United States. Their mission is to ensure employees in various sectors have access to affordable retirement benefits.
Services
Human Interest offers a range of retirement plans including Traditional and Roth 401(k)s, 403(b)s, safe harbor plans, and profit-sharing plans. They provide a full-service solution with transparent pricing, no transaction fees, and in-house recordkeeping. Their services integrate with over 450 payroll providers, feature flexible plan designs, automatic enrollment, educational resources, and fiduciary services to ensure compliance.
Innovative Features
Human Interest stands out for its mobile-optimized platform, which simplifies plan management and provides employees easy access. The company also offers a unique 401(k) benefit with 3% cash back on contributions for employees earning $60,000 or less annually. Its (k)ickstart™ classroom provides a free 10-part course with bite-sized videos for first-time savers. Additionally, Human Interest delivers exceptional customer service and multilingual enrollment webinars.
Investment Advisory Services
Human Interest Advisors LLC (HIA) is a registered investment adviser providing advisory services to Human Interest 401(k) and 403(b) plans. HIA offers online investment advice, managing diversified plan investment menus, and tailoring mutual fund allocations based on participant risk profiles. Their digital platform supports comprehensive Investment Management services and content to guide participants through their retirement planning.
Funding and Investors
Human Interest has raised $500 million in funding from prominent investors including BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, and Uncork. This financial backing supports their mission of providing cost-effective retirement solutions for small and medium-sized businesses, reinforcing their standing in the B2B human resources sector.