Julia Heuer
About Julia Heuer
Julia Heuer is a Customer Success Operations and Analyst with a strong background in mathematics education and data analytics. She has over a decade of experience teaching mathematics and has transitioned into data analytics, utilizing her skills in communication and problem-solving.
Current Role at Humanly
Julia Heuer currently serves as a Customer Success Operations and Analyst at Humanly, a position she has held since 2023. In this role, she utilizes her analytical skills to enhance customer success strategies and improve operational efficiency. Her experience in technical customer support at Humanly from 2022 to 2023 has equipped her with a strong understanding of customer needs and expectations.
Previous Experience in Education
Julia Heuer has over a decade of experience in teaching mathematics across various educational institutions. She worked as a Mathematics Teacher at the University of California, Santa Cruz from 2017 to 2023, and previously taught at Vacaville High School from 2012 to 2015, and San Benito High School from 2011 to 2012. Her teaching experience has involved effectively communicating complex mathematical concepts to diverse student populations.
Educational Background
Julia Heuer has a comprehensive educational background in both mathematics and data analytics. She earned a Master of Education (MEd) in Secondary Mathematics Education from the University of California, Davis - School of Education from 2010 to 2012. Additionally, she completed a Data Analytics Boot Camp at UC Davis from 2021 to 2022, where she gained skills in data cleaning, modeling, and machine learning using various tools including Excel, VBA, Python, and SQL.
Early Career and Project Management
Before transitioning to education, Julia Heuer worked as a Project Manager at Pediatric Bioscience, Inc. from 2008 to 2010. This role provided her with foundational project management skills that have been beneficial in her subsequent positions. Her early career experience laid the groundwork for her analytical and organizational capabilities.