Huntress
Huntress offers a Managed Security Platform tailored for SMBs and managed service providers, featuring Managed EDR, MDR for Microsoft 365, and Security Awareness Training, with 24/7 SOC support and a high customer satisfaction rate.
Services
Huntress provides a Managed Security Platform tailored for small and medium-sized businesses (SMBs) as well as managed service providers. The platform includes Managed Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) for Microsoft 365, and Security Awareness Training. The company also offers 24/7 Security Operations Center (SOC) support, detailed incident reports with actionable remediation steps, and a managed antivirus solution using Microsoft Defender Antivirus.
Customer Base
Huntress serves over 100,000 customers and manages more than 2.3 million endpoints. The platform has a high customer satisfaction rate, boasting a 4.8/5 rating on G2 based on hundreds of reviews. Huntress' Managed EDR is rated #1 for EDR and MDR customer satisfaction on G2. The company emphasizes providing a lightweight solution that requires less than 1% CPU and minimal RAM.
Security Features
Huntress' platform includes robust security measures like endpoint detection and response, Microsoft 365 identity protection, and security awareness training. The Managed EDR uses behavioral analysis to identify and stop malicious activities. The platform also features ransomware canaries for early detection of potential ransomware incidents and SOC analysts who review endpoint and agent surveys to catch threats that automated detection might miss.
Community Engagement
Huntress places a strong emphasis on community engagement and education. The company provides a variety of free resources, including datasheets, ebooks, reports, webinars, and whitepapers. Monthly webinars, known as Tradecraft Tuesday, are held to discuss cybersecurity techniques and trends. Huntress also offers co-branded reports to help partners demonstrate the value of their security services to customers.
Awards and Recognition
Huntress has received multiple awards for its Managed Security Platform, including three Global InfoSec Awards at RSA 2024. These awards underscore the company's commitment to providing high-quality cybersecurity solutions and services.