Hyperoptic
Hyperoptic offers full fibre broadband with speeds up to 1Gb, providing reliable and fast internet service across 64 UK towns and cities. The company is highly rated on Trustpilot and offers various customer-friendly guarantees and promotions.
Services
Hyperoptic offers full fibre broadband services with speeds up to 1Gb, which is significantly faster than the UK's average upload speed. The company provides unlimited data on all plans and assures a 99.9% reliable full fibre network. Hyperoptic's services include a price match guarantee and no mid-contract price hikes, ensuring cost certainty for customers. Additionally, the company offers a 30-day satisfaction guarantee with no exit fees, providing flexibility and peace of mind for users. Hyperoptic is also part of Ofcom's Automatic Compensation Scheme, ensuring regulatory compliance and customer protection.
Customer Reviews
Hyperoptic has been rated 'Excellent' on Trustpilot, with more 5-star reviews than Sky, BT, and Virgin combined. This high rating reflects customer satisfaction and the quality of service provided by the company. The positive reviews are indicative of Hyperoptic's commitment to delivering reliable broadband services and fulfilling customer expectations.
Coverage Area
Hyperoptic's broadband services are available in 64 UK towns and cities, making it a widely accessible provider of full fibre broadband. This extensive coverage allows a large number of UK residents to benefit from Hyperoptic's high-speed, reliable internet services.
Promotional Offers
Hyperoptic provides attractive promotional offers, including the 'Switch Now' offer, which gives customers up to 9 months of free broadband service if they are currently under contract with another provider. This offer aims to alleviate the financial burden of switching providers and attract new customers to Hyperoptic's services.
Awards and Recognition
Hyperoptic has received multiple awards, showcasing its industry recognition and service quality. Notable awards include 'Best Consumer ISP' at the ISPA Awards and 'Broadband Provider of the Year' at the Uswitch Telecoms Awards. These accolades reflect Hyperoptic's leading position in the broadband sector and its commitment to providing outstanding service to its customers.