Lucy Grey
About Lucy Grey
Lucy Grey is a Customer Service Specialist with a background in audio-visual technology and sales. She holds a Bachelor of Arts in English Language and Literature and Film Studies from Connecticut College, where she also served as Team Captain for the Women's Club Soccer team.
Current Role at IANS
Lucy Grey currently serves as a Customer Service Specialist at IANS, a position she has held since 2023. Based in Boston, Massachusetts, she is responsible for providing support and assistance to clients, ensuring a high level of customer satisfaction. Her role involves addressing inquiries, resolving issues, and maintaining effective communication with customers.
Previous Experience at Plymouth Rock Assurance
Prior to her current role, Lucy worked as a Customer Service Representative at Plymouth Rock Assurance from 2022 to 2023. During her time in this position, she developed skills in customer interaction and problem-solving while serving clients in Boston, Massachusetts. This experience contributed to her expertise in customer service.
Educational Background
Lucy Grey earned her Bachelor of Arts (BA) degree in English Language and Literature, with a concentration in Film Studies, from Connecticut College. She attended the institution from 2015 to 2019, where she developed a strong foundation in both literary analysis and film production. Her education has equipped her with critical thinking and analytical skills.
Technical Skills and Expertise
Lucy possesses expertise in Adobe Premiere Pro, a vital tool for filmmakers and video editors. This skill enhances her ability to work in media-related fields. Additionally, she is proficient in Microsoft Word, which is essential for writing and document creation. Her technical skills complement her educational background in film studies.
Diverse Work History
Lucy's work history includes various roles that showcase her versatility. She served as an Audio Visual Technician at EverPresent from 2020 to 2022, and as a Sales Attendant at Tons Of Toys in 2019. She also held positions at Gary's Wine & Marketplace and worked as a Post Production Intern at 4th Row Films in 2018. These experiences reflect her adaptability and broad skill set.