Tina Baker
About Tina Baker
Tina Baker serves as the Global Care Manager at IBA, where she has worked since 2014. She has played a key role in developing customer engagement programs and shaping the customer experience strategy for IBA's global operations.
Work at IBA
Tina Baker currently holds the position of Global Care Manager at IBA, where she has worked since 2014. In this role, she reports directly to the German headquarters, emphasizing her involvement in international collaboration. Additionally, she serves as a Sales Administrator at IBA, a position she has held since 2008. Her dual roles demonstrate her extensive experience and commitment to enhancing customer engagement and satisfaction within the organization.
Previous Experience at IBA Dosimetry
Before her current roles at IBA, Tina Baker worked as a Contract Administrator at IBA Dosimetry from 2009 to 2011. This two-year position in Bartlett, TN, provided her with foundational experience in contract management and administrative functions within the dosimetry sector, contributing to her overall expertise in the field.
Education and Expertise
Tina Baker studied at the University of Mississippi, where she earned a degree in Business Administration and Management from 1987 to 1990. This educational background has equipped her with essential skills in management and business operations, which she applies in her current roles at IBA.
Customer Engagement Initiatives
Tina Baker has developed a customer engagement program for IBA's Dosimetry division, focusing on enhancing the user experience on a global scale. Her work has been instrumental in shaping the customer experience strategy for IBA's global operations, reflecting her commitment to improving customer interactions and satisfaction.