Melanie Grasmick
About Melanie Grasmick
Melanie Grasmick is the Ibotta Care Agent Team Lead for Retail Affiliate, with a background in various roles including healthcare recruitment and administration. She holds a Bachelor's degree in International/Global Studies and Political Science from Colorado State University, where she also completed a minor in Spanish Language.
Current Role at Ibotta
Melanie Grasmick serves as the Ibotta Care Agent Team Lead for the Retail Affiliate division. She has held this position since 2021 and has accumulated three years of experience in this role. In her capacity, she focuses on managing a team dedicated to providing support and assistance to retail affiliates, ensuring effective communication and relationship-building within the organization.
Previous Experience in Healthcare Recruitment
Before her current role at Ibotta, Melanie Grasmick worked at Maxim Healthcare Services. She served as a Healthcare Recruiter from 2013 to 2016, where she was responsible for sourcing and recruiting healthcare professionals. Following this, she transitioned to the role of Billing and Payroll Administrator from 2016 to 2019, managing financial operations within the company.
Educational Background
Melanie Grasmick studied at Colorado State University, where she earned two Bachelor's degrees in International/Global Studies and Political Science and Government from 2008 to 2011. Additionally, she holds a minor in Spanish Language, which complements her academic focus on global studies and political systems.
Early Career in Customer Service
Melanie Grasmick began her career in customer service, working as a Team Member at Jamba Juice from 2007 to 2009 in Boulder and Fort Collins, Colorado. She later took on a role as a Barista at Colorado State University from 2009 to 2011. These positions helped her develop strong interpersonal skills and a passion for building relationships.