Peter Svaldi
About Peter Svaldi
Peter Svaldi is an Ibotta Care Agent with extensive experience in education and customer service. He has served as an adjunct instructor of political science at Arapahoe Community College since 2019 and has held various roles in management and technology.
Work at Ibotta
Peter Svaldi serves as an Ibotta Care Agent at Ibotta, Inc. He has held this position since 2019. In this role, he is responsible for assisting customers with inquiries and providing support related to the Ibotta platform. His experience in customer service contributes to the effective resolution of user issues, enhancing the overall customer experience.
Education and Expertise
Peter Svaldi studied at Colorado State University, where he earned a Bachelor of Arts degree. He continued his education at the same institution, obtaining a Master of Arts degree from 2016 to 2018. This educational background provides him with a strong foundation in political science, which he applies in his current role as an adjunct instructor at Arapahoe Community College since 2019.
Background in Education
Since 2019, Peter Svaldi has been an adjunct instructor of political science at Arapahoe Community College. In this capacity, he teaches courses that cover various aspects of political theory and practice, contributing to the academic development of his students. His experience in higher education complements his professional roles in customer service and management.
Previous Work Experience
Prior to his current roles, Peter Svaldi worked as a Master Technician at Simply Mac, an Apple Premier Partner, from 2012 to 2014. In this position, he provided technical support and repair services for Apple products, enhancing his technical skills and customer service abilities. Additionally, he has been working as a mystery shopper for Ellis, Partners in Management Solutions (EPMS) since 2019, where he evaluates customer service experiences.