Taylor Garlington
About Taylor Garlington
Taylor Garlington is a Partnership Support Manager at Ibotta, Inc., with a background in Early Childhood Education and Business Management. They have experience in customer service and cross-functional collaboration, having previously held roles at Primrose Schools and Ibotta, Inc.
Work at Ibotta
Taylor Garlington has been employed at Ibotta, Inc. since 2020, currently holding the position of Partnership Support Manager. In this role, Garlington is responsible for managing partnerships and ensuring effective communication between stakeholders. Prior to this position, Garlington worked as an IC Operations Supervisor from 2018 to 2020 and as a Mobile Shopping Care Agent-Remote from 2017 to 2018. This progression within the company highlights a commitment to customer service and operational efficiency.
Education and Expertise
Taylor Garlington earned an Associate's degree in Early Childhood Education from Arapahoe Community College, studying from 2011 to 2015. Following this, Garlington pursued a Bachelor's degree in Business Management with a specialization in Human Resources and Organizational Management at Colorado State University-Global Campus, completing the program from 2015 to 2017. This educational background supports Garlington's expertise in customer retention, service level agreement (SLA) management, and cross-functional collaboration using tools such as Zendesk, Slack, and JIRA.
Background
Before joining Ibotta, Taylor Garlington worked at Primrose Schools as a Lead Teacher from 2012 to 2014. This experience in early childhood education provided foundational skills in communication and self-management, which are applicable in the tech support industry. Garlington's diverse work history reflects a blend of educational and operational roles, contributing to a well-rounded professional profile.
Achievements
Throughout Taylor Garlington's career, there is a demonstrated proficiency in self-management and effective communication, particularly within the tech support industry. Garlington has developed strong skills in customer retention and SLA management, which are critical for maintaining high service standards in partnership support roles. The ability to utilize various collaboration tools effectively enhances Garlington's contributions to team dynamics and operational success.