Keith Franz
About Keith Franz
Keith Franz is a Senior Account Manager at iDonate, where he has worked since 2022. He holds a Master's degree in Religious Education from Trinity Evangelical Divinity School and has a background in ministry and customer success roles.
Work at iDonate
Keith Franz has been serving as a Senior Account Manager at iDonate since 2022. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His experience in account management contributes to the company's mission of providing innovative solutions for nonprofit organizations.
Education and Expertise
Keith Franz holds a Master's degree in Religious Education from Trinity Evangelical Divinity School, where he studied from 1995 to 1997. He also earned a Bachelor of Arts in Christian Education and Biblical Studies from Wheaton College, attending from 1987 to 1991. His educational background equips him with a strong foundation in religious studies and education.
Background
Before joining iDonate, Keith Franz worked at Ministry Brands as the Director of Customer Success from 2018 to 2022. He has also held the position of Success Team Manager at Elexio from 2013 to 2018. Earlier in his career, he served as the Associate Pastor of Worship at Faith Community Church from 2010 to 2013.
Previous Roles and Experience
Keith Franz has accumulated significant experience in various roles within the nonprofit and religious sectors. His tenure at Elexio as Success Team Manager lasted five years, while his role at Ministry Brands spanned four years. His diverse background includes leadership positions that focus on customer success and community engagement.