Blake Hannah
About Blake Hannah
Blake Hannah is the Manager of Customer Retention & Renewals for North America at IGEL Technology, where he has worked since 2023. He has a strong background in sales and customer engagement, with previous roles at IGEL Technology, FSLogix, Inc., and Microsoft.
Current Role at IGEL Technology
Blake Hannah currently serves as the Manager of Customer Retention & Renewals for North America at IGEL Technology. In this role, which began in 2023, Blake focuses on enhancing customer loyalty and ensuring successful renewals. This position reflects a continuation of Blake's commitment to customer engagement and retention strategies within the technology sector.
Previous Experience at IGEL Technology
Prior to the current role, Blake worked at IGEL Technology as the Team Lead for Customer Retention & Onboarding from 2019 to 2023. During this four-year tenure in the Greater Atlanta Area, Blake was responsible for leading initiatives aimed at onboarding new customers and retaining existing ones, showcasing a strong focus on customer satisfaction and engagement.
Sales and Customer Engagement Background
Blake has a robust background in sales and customer engagement, having held various roles across multiple companies. Notably, Blake worked as an Inside Sales Manager at FSLogix, Inc. from 2018 to 2019 and as an Account Executive at Atlantix Global Systems from 2014 to 2017. These roles contributed to Blake's expertise in optimizing customer relationships and driving sales growth.
Educational Background
Blake studied at Georgia College & State University, where they earned a Bachelor of Business Administration (B.B.A.) with a focus on Marketing from 2007 to 2012. Prior to this, Blake attended Blessed Trinity High School from 2003 to 2007. This educational foundation supports Blake's professional capabilities in business and marketing.
Transition in Leadership Responsibilities
Blake's career reflects a clear progression in leadership responsibilities, transitioning from a focus on customer retention and onboarding to managing customer retention and renewals. This shift indicates an advancement in Blake's career and a deepening of expertise in customer relationship management within the technology industry.