Edwin Lindon
About Edwin Lindon
Edwin Lindon is a Senior Technical Support Engineer at IGEL Technology, with a strong background in IT and security. He has held various positions in notable companies, including McAfee and Herjavec Group, and holds a Bachelor of Science degree in Business and IT.
Work at IGEL Technology
Edwin Lindon has been employed at IGEL Technology as a Senior Technical Support Engineer since 2020. In this role, he provides technical assistance and support to clients, leveraging his extensive knowledge in IT and security. His responsibilities include troubleshooting issues, guiding users through complex technical problems, and ensuring high levels of customer satisfaction. His position at IGEL reflects his commitment to delivering effective technical solutions in a rapidly evolving technology landscape.
Previous Experience in Cybersecurity
Prior to his current role, Edwin Lindon worked at several notable organizations in the cybersecurity field. He served as a Security Engineer at Herjavec Group from 2015 to 2020, where he focused on implementing security measures and responding to security incidents. Before that, he was a Security Analyst at NTT Com Security from 2012 to 2015, contributing to the analysis and management of security threats. His experience in these roles has equipped him with a robust understanding of cybersecurity practices.
Education and Expertise
Edwin Lindon holds a Bachelor of Science degree with a focus on Business and IT from the University of Greenwich, which he completed from 2002 to 2005. His educational background provides a strong foundation in both technical and business aspects of IT. He possesses expertise in Domain Name System (DNS) and Remote Desktop technologies, along with a solid understanding of Windows Server and Software Installation. This combination of education and skills supports his effectiveness in technical support and cybersecurity roles.
Career Background in IT Support
Edwin Lindon's career in IT support began in 2005 when he worked as a Hardware Support Engineer for the NHS for one month. He then transitioned to Schering-Plough as an IT Service Desk Analyst from 2007 to 2010, where he provided technical support and resolved user issues. Following this, he joined McAfee as a Tier 2 Gold Support Engineer from 2010 to 2012, enhancing his technical support skills. His diverse experiences in IT support roles have contributed to his comprehensive understanding of user needs and technical challenges.