Grzegorz Hartung
About Grzegorz Hartung
Grzegorz Hartung is an Escalation Engineer at IGEL Technology, where he has worked since 2021. He has a background in Wirtschaftsinformatik and Medieninformatik, and has held various technical support roles at companies such as Confexx GmbH, Faurecia, and Fujitsu Technology Solutions GmbH.
Current Role at IGEL Technology
Grzegorz Hartung has been serving as an Escalation Engineer at IGEL Technology since 2021. In this role, he is responsible for managing complex technical issues and providing advanced support to ensure customer satisfaction. His expertise in troubleshooting and resolving escalated problems contributes to the overall efficiency of the support team.
Previous Experience at Confexx GmbH
Before joining IGEL Technology, Grzegorz Hartung worked at Confexx GmbH for a total of seven years. He held the position of Senior Support Manager from 2014 to 2020, where he oversaw support operations. Additionally, he served as Team Lead Thin Client Support for one year from 2020 to 2021, managing a team focused on thin client technology.
Career Background in IT Support
Grzegorz Hartung has a solid background in IT support, having worked at Faurecia as a Support Engineer Local IT from 2011 to 2014. His career began at Fujitsu Technology Solutions GmbH, where he worked as a Hardware Tester from 2009 to 2011. This progression highlights his extensive experience in technical support and hardware testing.
Educational Qualifications
Grzegorz Hartung studied Wirtschaftsinformatik at FernUniversität in Hagen, where he gained knowledge in business informatics. He also attended Universität Augsburg, achieving a degree in Medieninformatik. His educational background provides a strong foundation for his roles in IT and support engineering.