Richard Madeley
About Richard Madeley
Richard Madeley is an IT Manager at iiPay in Cheltenham, Gloucestershire, where he has worked since 2019. He has extensive experience in the development life cycle, business application support, and has held various roles in the IT sector, including positions at CSC and British Telecom.
Work at iiPay
Richard Madeley has been employed at iiPay since 2017, initially serving as a Business Application Support Analyst for two years. In 2019, he transitioned to the role of IT Manager, where he has worked for five years. His responsibilities include addressing business needs with a flexible approach, providing 24/7 on-call support, and managing out-of-hours work. His role requires a comprehensive understanding of the development life cycle, which he applies to support the company's IT infrastructure.
Education and Expertise
Richard Madeley studied at Byng Kenrick Central School and later attended Bournville College. He is currently pursuing further education in Cyber Security through the Open University. His expertise encompasses troubleshooting Windows hosting environments and he possesses extensive knowledge of application and technical aspects, which he uses to maintain effective communication and collaboration within global virtual teams.
Background
Before joining iiPay, Richard Madeley worked at CSC as a Senior System Engineer from 2010 to 2017. He also held positions at British Telecom as a Shift Leader and Senior Ops Analyst for one year in 1986-1987. His career spans both the financial and manufacturing sectors, providing him with a diverse background in IT management and support.
Achievements
Throughout his career, Richard Madeley has been instrumental in successful disaster recovery exercises. His combination of technical knowledge and communication skills has enabled him to build effective working relationships in various team settings. His commitment to his roles is evident in his flexible approach to business requirements and his readiness to provide support outside of standard working hours.