Sarah Hayward
About Sarah Hayward
Sarah Hayward is an Implementation Team Leader with extensive experience in the payroll industry, currently based in Northwich, England. She has held various roles, including Global Implementation Coordinator and Senior Implementation Consultant, and possesses strong skills in customer experience and project planning.
Work at iiPay
Sarah Hayward currently serves as the Implementation Team Leader at iiPay, a position she has held since 2020. In this role, she oversees the implementation processes and ensures that projects are delivered effectively. Her responsibilities include managing project timelines, coordinating with various teams, and enhancing customer experience throughout the implementation life cycle.
Previous Roles and Experience
Prior to her current role, Sarah held several positions in the payroll industry. She worked as a Global Implementation Coordinator from 2015 to 2016 and as a Global Implementation Solution Lead from 2016 to 2018, both in Sandbach, Cheshire. She also served as a Senior Implementation Consultant for seven months in 2019 and as an Implementation Consultant from 2018 to 2020 in Cheltenham. Her earlier experience includes working as an EMEA Account Manager at BasePlus International and as a Compliance Manager.
Education and Expertise
Sarah Hayward studied Business Studies at Liverpool John Moores University, where she achieved a 2:1 degree from 2003 to 2006. She also attended Sir John Deane's 6th Form College from 2001 to 2003. Sarah possesses extensive expertise in the full implementation life cycle within the payroll industry, along with strong skills in customer experience and project planning, particularly in global payroll contexts.
Background in Management
Sarah has a proven track record in management within the outsourcing and offshoring payroll industry. Her career spans various roles that have contributed to her understanding of project management and customer relations. She has developed skills that are essential for leading teams and managing complex implementations in a global context.