Bipin Shetty
About Bipin Shetty
Bipin Shetty is a Client Relationship Manager at illion in Australia, a position he has held since 2020. He has extensive experience at illion, having worked in various roles including Account Manager and Dispute & Complaints Resolution Officer.
Work at Illion
Bipin Shetty has been employed at Illion since 2009, holding various positions over the years. Currently, he serves as a Client Relationship Manager, a role he has occupied since 2020. Prior to this, he worked as an Account Manager from 2018 to 2020, where he managed client accounts and ensured customer satisfaction. His earlier roles include Dispute & Complaints Resolution Officer from 2014 to 2018, where he handled customer grievances, and Customer Support Officer from 2010 to 2014, focusing on assisting clients with their inquiries. He also briefly served as an Assistant Team Lead in 2009.
Education and Expertise
Bipin Shetty earned a Bachelor of Engineering (BE) degree in Production Engineering from Savitribai Phule Pune University. His educational background provides him with a solid foundation in engineering principles, which he applies in his professional roles. This expertise supports his work in client relationship management, where technical knowledge can enhance communication and problem-solving with clients.
Background
Bipin Shetty has a significant tenure at Illion, spanning over a decade. His career progression reflects a commitment to developing his skills and expertise in client relations and support. His experience across multiple roles within the company has equipped him with a comprehensive understanding of client needs and operational processes.
Career Progression
Bipin Shetty's career at Illion illustrates a clear trajectory of growth and responsibility. Starting as a Customer Support Officer, he advanced to roles with increasing responsibility, including Dispute & Complaints Resolution Officer and Account Manager. His current position as Client Relationship Manager marks a culmination of his extensive experience in managing client interactions and resolving issues effectively.