Dee Dudeja

Collections Officer @ Illion

About Dee Dudeja

Dee Dudeja is a Collections Officer at illion Australia and New Zealand, where they have worked since 2018 in Melbourne, Victoria. They manage over 100 phone calls daily, prepare legal notices, investigate financial claims, and ensure compliance with consumer privacy laws.

Work at Illion

Dee Dudeja has been employed at Illion Australia and New Zealand as a Collections Officer since 2018. In this role, Dee is based in Melbourne, Victoria, Australia. The position involves managing a high volume of communications, with over 100 phone calls handled daily to pursue outstanding debts. Dee's responsibilities include preparing and dispatching certified foreclosure and legal notices to relevant parties.

Responsibilities as Collections Officer

In the role of Collections Officer, Dee Dudeja investigates claims of financial difficulties to determine suitable payment solutions for debtors. This involves advising debtors on the potential consequences of non-payment. Dee ensures that all interactions comply with consumer privacy laws while negotiating payment arrangements, maintaining a focus on ethical practices in debt collection.

Experience in Debt Collection

With six years of experience in the debt collection field, Dee Dudeja has developed a comprehensive understanding of the processes involved in managing outstanding debts. This experience includes effective communication strategies and the ability to navigate complex financial situations, which are essential skills in the collections industry.

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