Dileep Hs
About Dileep Hs
Dileep Hs is a Collections Officer at illion in Auckland, New Zealand, where he has worked since 2021. He has previous experience as a Fraud Analyst at HSBC and as a Financial Analyst at Mphasis Bpo Services Limited, among other roles.
Work at Illion
Dileep Hs has been employed at Illion as a Collections Officer since 2021. In this role, he operates from Auckland, New Zealand, where he manages a high volume of calls, typically ranging from 100 to 160 per day. His responsibilities include utilizing advanced skip tracing techniques, such as Company Register, Insolvency Check, and TICA search, to locate customers. He also engages in negotiating payment plans and settlements, tailoring solutions to fit individual financial situations. Additionally, he refers customers to Money Talks - Financial Mentors for further financial guidance.
Previous Experience in Fraud Analysis
Before joining Illion, Dileep Hs worked at HSBC as a Fraud Analyst from 2016 to 2018 in Bengaluru Area, India. In this position, he was responsible for identifying and analyzing fraudulent activities, contributing to the bank's efforts in risk management and customer protection. His experience in fraud analysis provided him with a strong foundation in financial oversight and customer service.
Experience as Financial Analyst
Dileep Hs began his career in the financial sector at Mphasis Bpo Services Limited, where he served as a Financial Analyst from 2013 to 2015 in Bangalore Urban district, Karnataka, India. His role involved analyzing financial data and supporting decision-making processes within the organization. This experience helped him develop analytical skills that are beneficial in his current position.
Education and Qualifications
Dileep Hs studied at Otago Polytechnic Auckland International Campus, where he completed a Graduate Degree in Applied Management from 2018 to 2019. Prior to this, he attended Acharya Nagarjuna University, earning a Bachelor of Business Management (BBM) in Business Administration and Management from 2009 to 2012. His educational background provides him with a solid understanding of management principles and financial practices.
Role as Office Administrator
In 2019, Dileep Hs briefly worked as an Office Administrator at City Forex NZ Limited in Auckland, New Zealand, for a duration of four months. This role involved administrative tasks that supported the operational functions of the office, contributing to his diverse professional experience.