Shanelle Ogden
About Shanelle Ogden
Shanelle Ogden is a Collections Officer for the State Government in Adelaide, Australia, with a background in case management and beauty services. She operates a beauty business called Beauty By Shanelle and is known for her strong interpersonal skills and commitment to performance metrics.
Current Role at Illion
Shanelle Ogden currently serves as a Collections Officer for the State Government at Illion in Adelaide, Australia. She has held this position since 2019, contributing to the organization's efforts in managing collections and ensuring compliance with relevant regulations. Her role involves working closely with clients and stakeholders to facilitate effective collections processes.
Previous Experience at Collection House Group
Prior to her current role, Shanelle worked at Collection House Group as a Case Manager from 2011 to 2019. During her eight years in this position, she developed expertise in managing collections and client relationships, which equipped her with valuable skills applicable to her current role at Illion.
Education and Certifications
Shanelle Ogden has pursued various educational opportunities to enhance her skills. She achieved a Certificate III in Financial Services from Collective Learning, completing the program from 2011 to 2012. Additionally, she obtained a Certificate III in Beauty Services in 2021 after studying Media Makeup for 11 months, reflecting her diverse interests and commitment to professional development.
Beauty Business Ownership
In addition to her roles in collections, Shanelle owns and operates a beauty business named Beauty By Shanelle. This venture showcases her skills in the beauty industry and has an active presence on Instagram under the handle Beauty_By_Shanelle, allowing her to connect with clients and promote her services.
Professional Skills and Attributes
Shanelle is recognized for her strong passion for exceeding expectations in her professional roles. She is driven by key performance indicators (KPIs) and demonstrates highly developed interpersonal skills. Her approachable and friendly nature enhances her effectiveness in client interactions and team collaborations.