Shoban Thavachelvam
About Shoban Thavachelvam
Shoban Thavachelvam is a Director of Business Services at illion, where he has worked since 2020. He has extensive experience in the banking and financial services industry, having held various roles at Westpac Group and American Express.
Work at Illion
Shoban Thavachelvam has been serving as the Director of Business Services at Illion since 2020. In this role, he oversees various business operations and strategies aimed at enhancing service delivery and client satisfaction. His tenure at Illion has lasted for four years, during which he has contributed to the company's growth in the business services sector. Located in Sydney, New South Wales, Australia, Thavachelvam plays a key role in aligning business objectives with operational capabilities.
Previous Experience at American Express
Before joining Illion, Shoban Thavachelvam worked at American Express in multiple capacities. He served as a Business Development Manager from 2016 to 2019, where he focused on expanding business opportunities and client relationships. Following this role, he was promoted to National Relationship Manager, a position he held for one year until 2020. His experience at American Express equipped him with valuable skills in relationship management and business development.
Career at Westpac Group
Shoban Thavachelvam has a significant history with Westpac Group, where he held various positions from 2010 to 2015. He began as a Customer Service Officer and progressed to a Customer Service Specialist. His experience culminated in his role as Bank Manager, which he held for three years. This diverse experience at Westpac Group provided him with a strong foundation in banking operations and customer service.
Background in Account Management
Shoban Thavachelvam also worked at Mercury Group of Companies as an Account Manager from 2015 to 2016. In this role, he was responsible for managing client accounts and ensuring customer satisfaction. His background in account management complements his extensive experience in banking and business services, enhancing his ability to drive business success.