Tiyala Louis
About Tiyala Louis
Tiyala Louis is a Digital Collection Officer based in Melbourne, Australia, with extensive experience in various roles at illion since 2018. He holds an MBA from Charles Sturt University and has a strong background in travel and tourism, as well as business administration.
Current Role at Illion
Tiyala Louis currently serves as a Digital Collection Officer at Illion, a position held since 2021. In this role, Tiyala is responsible for managing digital collections and ensuring the quality of tasks within the team. Tiyala collaborates with colleagues to maintain service level agreements and assists in daily team reporting. This position builds on previous experience in similar roles at Illion, contributing to a comprehensive understanding of the company's operations.
Previous Experience at Illion
Tiyala Louis has a history of working at Illion in various capacities. Prior to the current role, Tiyala worked as an Account Manager from 2019 to 2020 and as a Support Dispute Resolution Officer from 2020 to 2021. Additionally, Tiyala served as a Receivables Optimization Officer from 2018 to 2019. This diverse experience within the company has provided a solid foundation for the current role as Digital Collection Officer.
Education and Qualifications
Tiyala Louis has a strong educational background in business and tourism. Tiyala studied at Charles Sturt University, earning a Master of Business Administration (M.B.A.) from 2017 to 2019. Prior to this, Tiyala obtained a BA (Honours) in Business Administration from Majan University College from 2012 to 2014. Additionally, Tiyala completed a Foundation Diploma and an Advanced Diploma in Travel and Tourism at the National Hospitality Institute in 2015.
Skills and Contributions
In the role of Digital Collection Officer, Tiyala Louis demonstrates strong communication and organizational skills. Tiyala assists management with reporting and analysis, contributing to strategic decision-making processes. Regularly checking the quality of tasks, Tiyala ensures that high standards are maintained within the team. This proactive approach supports the overall efficiency and effectiveness of the team's operations.
Background and Early Education
Tiyala Louis's educational journey began at the Indian School Muscat in Oman, where Tiyala achieved a Higher Secondary Certificate in Business/Commerce in 2011. This foundational education was followed by further studies at the National Hospitality Institute, focusing on Travel and Tourism. The combination of early education and specialized training has equipped Tiyala with a diverse skill set applicable to various roles in business and tourism.