Valerie Coffey
About Valerie Coffey
Valerie Coffey is a Senior Customer Success Manager at Illuminate Education, Inc. in Irvine, CA, with over a decade of experience in educational technology and data analysis, and she also serves as an Independent Sales Consultant for Norwex USA.
Work at Illuminate Education
Valerie Coffey has been serving as a Senior Customer Success Manager at Illuminate Education, Inc. since 2018. In this role, she focuses on ensuring customer satisfaction and success with the company's educational technology solutions. Prior to this position, she worked as a DnA Implementation Manager at the same company from 2015 to 2018, where she was responsible for implementing data and assessment solutions in educational settings.
Independent Sales Consultant at Norwex USA
Since 2014, Valerie Coffey has been an Independent Sales Consultant for Norwex USA. In this capacity, she promotes and sells environmentally friendly cleaning products, leveraging her skills in customer engagement and sales strategy. Her experience in this role spans over a decade, contributing to her expertise in customer relations.
Education and Expertise
Valerie Coffey holds dual Master's Degrees in Educational Technology and Educational Leadership, both obtained from Western Michigan University. She studied Educational Leadership with a focus on K-12 Principalship from 2008 to 2011 and earned her Master's in Educational Technology from 1999 to 2003. Additionally, she has a Bachelor's degree in Elementary Education from Indiana Wesleyan University, completed between 1982 and 1986.
Background in Educational Technology
Valerie Coffey has a strong background in educational technology integration, having worked closely with educators to enhance their use of technology in the classroom. Her previous roles include Data Services Instructional Specialist at Shiawassee RESD and Instructional Technologist at Owosso Public Schools. She has also served as the REMC 14W Director and Data, Assessment & Technology Specialist, where she developed systems for data use to inform educational decisions.
Skills in Data Analysis and Warehousing
Valerie Coffey possesses strong skills in data warehousing and data analysis. Her expertise includes creating systems that utilize data to inform educational decisions, which has been a significant aspect of her roles in educational settings. This skill set is crucial for enhancing school improvement processes and supporting educators in making data-driven decisions.