Yamaris Perez
About Yamaris Perez
Yamaris Perez is a Strategic Executive Customer Success Manager at Illuminate Education, Inc. and an instructor at Women Auto Know, with a background in experimental psychology and healthcare management.
Work at Illuminate Education
Yamaris Perez serves as the Strategic Executive Customer Success Manager at Illuminate Education, Inc. since 2018. In this role, she focuses on enhancing customer engagement and education, ensuring that clients effectively utilize the company's educational solutions. Her position involves strategic planning and implementation of customer success initiatives aimed at improving user experience and satisfaction.
Current Role at Women Auto Know
Since 2019, Yamaris Perez has been an instructor at Women Auto Know in Flushing, New York. In this capacity, she emphasizes driver education, aiming to empower individuals with knowledge about the automobile industry. Her work contributes to enhancing public understanding and engagement with automotive topics, reflecting her commitment to community education.
Previous Experience at IO Education
Prior to her current roles, Yamaris Perez worked as a Senior Lead Instructional Developer at IO Education, powered by Illuminate Education, from 2016 to 2018. In this position, she contributed to the development of instructional materials and strategies that supported educational outcomes. Her experience in this role laid the groundwork for her current focus on customer success.
Educational Background
Yamaris Perez holds a B.A./M.A. in Experimental Psychology from St. John's University. Additionally, she earned an MBA in Healthcare Management from Western Governors University. Her educational background equips her with a unique perspective on customer engagement and instructional design, particularly in the context of educational technology and healthcare.
Early Career at Memorial Sloan Kettering Cancer Center
Yamaris Perez began her career as a Research Study Assistant at Memorial Sloan Kettering Cancer Center, where she worked from 2006 to 2010. This role provided her with foundational experience in research methodologies and data management, contributing to her analytical skills in subsequent positions.