Stefanny Florez

Relationship Manager Key Account Manager @ Ilumno

About Stefanny Florez

Stefanny Florez is a Relationship Manager and Key Account Manager at Ilumno, with over a decade of experience in digital marketing and account management across Latin America. She holds an MBA from Universidad Externado de Colombia and has worked in various roles in the industry, including project management and account executive positions.

Work at Ilumno

Stefanny Florez has held multiple roles at Ilumno, a digital education company, since 2015. She worked as a Regional Account Manager for 'El Lab', the in-house digital agency, for one year in Colombia. In 2017, she transitioned to the role of Project Implementation Manager, where she served for 11 months. Since 2018, she has been working as a Relationship Manager-Key Account Manager, accumulating six years of experience in this position. Her work focuses on managing key accounts and ensuring client satisfaction.

Education and Expertise

Stefanny Florez holds a Master of Business Administration (MBA) from Universidad Externado de Colombia, which she completed from 2017 to 2019. Prior to her MBA, she earned a degree in Industrial Engineering from Universidad de La Sabana, studying from 2001 to 2007. Her educational background supports her expertise in digital marketing and key account management, with a focus on customer value creation and relationship strategies.

Background

Stefanny Florez has over a decade of experience in digital marketing and key account management across Latin America. Before joining Ilumno, she worked as an Account Executive at Home Sentry for ten months in 2009-2010. She also served as a Project Manager at Leo Burnett Group from 2013 to 2015. Her diverse background in various roles has equipped her with skills in managing projects and teams effectively.

Achievements

Throughout her career, Stefanny Florez has demonstrated proficiency in managing end-to-end projects with a strong focus on key performance indicators (KPIs) to ensure satisfactory return on investment (ROI) for stakeholders. She specializes in integrating data analysis processes with digital transformation and contact plans, showcasing her ability to identify business opportunities and manage operating teams and budget plans.

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