George Erazo
About George Erazo
George Erazo is a Help Desk Manager at Imperial Dade, where he has worked since 2020. He has a background in IT, having held various roles at the Diocese of Brooklyn and earned multiple degrees in Computer Science and Technology.
Work at Imperial Dade
George Erazo has served as the Help Desk Manager at Imperial Dade since 2020. In this role, he oversees the help desk operations, ensuring efficient support for users and managing technical issues. His responsibilities include coordinating support staff, implementing help desk strategies, and enhancing user experience through effective problem resolution.
Previous Experience at Diocese of Brooklyn
George Erazo worked at the Diocese of Brooklyn in various capacities from 2013 to 2020. He began as an intern for three months in 2013, then progressed to the role of IT Support Analyst for four years, where he provided technical support and troubleshooting services. Following this, he served as a Network Systems Engineer for three years, focusing on network infrastructure and system management.
Education and Expertise
George Erazo holds a Bachelor of Science in Computer Science from Queens College, which he completed from 2017 to 2020. He also earned a Bachelor of Applied Science in Computer Technology/Computer Systems Technology from the State University of New York Empire State College between 2015 and 2018. Additionally, he obtained an Associate of Occupational Studies Degree in Network Administration and Security from ASA-The College for Excellence from 2011 to 2013.
Early Career at Figeroux & Associates
In 2013, George Erazo gained initial experience as an IT Intern at Figeroux & Associates for three months. This role provided him with foundational skills in IT support and introduced him to the professional environment in the technology sector.