Stephanie Dickinson
About Stephanie Dickinson
Stephanie Dickinson serves as the Customer Experience Team Manager at Imperial Dade in Canada, where she has worked since 2016. With a diverse background in customer service and account management, she focuses on developing future customer experience professionals and fostering a culture of growth within her team.
Work at Imperial Dade
Stephanie Dickinson has served as the Customer Experience Team Manager at Imperial Dade since 2016. In this role, she has focused on enhancing customer interactions and satisfaction. With eight years of experience at the company, she has contributed to the development of the Customer Experience team in Canada. Her leadership emphasizes the importance of personal and professional growth among team members.
Previous Employment History
Prior to her current position, Stephanie held various roles in customer service and account management. She worked at Veritiv Corporation as a Customer Service Team Manager from 2018 to 2022 and as a Customer Service Professional from 2016 to 2022. Before that, she was an Account Manager at DACS Marketing & Sponsorship from 2013 to 2014 and managed online fulfillment at Aren't We Naughty from 2015 to 2016. Her career began at Ingram Micro, where she worked as an Account Representative from 2007 to 2012.
Education and Expertise
Stephanie Dickinson studied at Sheridan College, where she achieved a General Arts and Sciences degree. She completed her secondary education at St. Francis Xavier Secondary School, earning a School Diploma from 1996 to 2000. Her educational background supports her expertise in customer experience management and team leadership.
Leadership Philosophy
Stephanie advocates for collaborative efforts within teams to enhance both employee experience and organizational outcomes. She believes that fostering a culture of personal and professional development is essential for success. Her leadership style is influenced by strong leaders who have positively impacted her career, and she aims to emulate their supportive approach in her own management practices.