Mike Lenehan
About Mike Lenehan
Mike Lenehan serves as the Director of Customer Support at Impinj, where he has worked since 2013. He has over 9 years of technical expertise in Automatic Identification Technology and extensive experience with Department of Defense customers.
Work at Impinj
Mike Lenehan has been serving as the Director of Customer Support at Impinj since 2013. In this role, he oversees customer support operations and ensures that clients receive effective assistance with Impinj's products and services. Prior to this position, he worked as a Senior Field Applications Engineer at Impinj from 2011 to 2013. His combined experience at Impinj spans over a decade, during which he has contributed to enhancing customer satisfaction and support processes.
Previous Experience at Savi Technology
Before joining Impinj, Mike Lenehan worked at Savi Technology for eight years. He held two positions: Program Manager from 2003 to 2005 and Senior Solutions Consultant from 2005 to 2011. In these roles, he gained significant experience in managing programs and providing solutions to clients, contributing to the development of effective strategies in automatic identification technology.
Military Background and Experience
Mike Lenehan has a notable military background, having served as an Officer in the U.S. Air Force from 1998 to 2003. His experience includes deploying an active RFID solution into the USAF Afloat Prepositioned Fleet, which is the Air Force’s largest stock of war-readiness materiel munitions. He has extensive experience working with Department of Defense customers, particularly within the Army and Air Force.
Education and Expertise
Mike Lenehan earned a Master of Science in Engineering with a focus on Human Factors Engineering from Wright State University, completing his studies between 2005 and 2006. He possesses over nine years of technical expertise in automatic identification technology enabling technologies. His specialization includes building and deploying enterprise asset and shipment management solutions, which are critical in optimizing business processes.
Technical Skills and Specializations
Mike Lenehan has developed a strong background in complex product demonstrations that emphasize the value of technology to a customer's business process. His technical skills are complemented by his experience in customer support and solutions consulting, allowing him to effectively communicate the benefits of technology to clients and stakeholders.