Yolanda Missri
About Yolanda Missri
Yolanda Missri is a Customer Service Specialist with over a decade of experience in customer relations. She currently works at Stericycle and has a diverse background that includes roles in emergency dispatch and linguistics, as well as a degree in Business Administration.
Current Role at Stericycle
Yolanda Missri has been employed at Stericycle since 2015, serving as a Customer Service Representative Scheduling. In this role, she focuses on managing customer service operations, demonstrating her expertise in customer relations. Her tenure at Stericycle spans nine years, reflecting her commitment to the organization and her proficiency in customer service.
Experience as Independent Contractor
Since 2019, Yolanda Missri has worked as a Customer Service Specialist for an Independent Contractor in the Greater Chicago Area. This role allows her to apply her extensive customer service experience gained over more than a decade. Her work as an independent contractor showcases her adaptability and ability to manage customer interactions effectively.
Educational Background
Yolanda Missri studied at Axia University of Phoenix, where she pursued a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from 2009 to 2016. This seven-year academic journey provided her with foundational knowledge in business principles. Additionally, she attended Rob Roy Academy-Worcester, earning a license in Cosmetology, Styling, and Manicurist from 1996 to 1998, which adds to her diverse skill set.
Previous Work Experience
Yolanda Missri has held various positions that highlight her versatility in customer service and communication. She worked at Bank of America as a Customer Marketing Sales Operator for two months in 2014. Additionally, she served as a Foreign Linguist Translator at MAXIMUS from 2015 to 2019, and as a Linguist at Aerotek from 2015 to 2016. Her experience also includes working as an Emergency Dispatcher at the Emergency Operations Center from 2017 to 2019, showcasing her ability to manage crisis situations.
Skills and Expertise
Yolanda Missri possesses a strong background in customer service, emergency dispatch, and linguistics. Her roles have required effective communication skills and the ability to handle various customer needs. Her proficiency in multiple languages as a Foreign Linguist Translator indicates her cultural understanding and adaptability in diverse environments. Additionally, her training in cosmetology adds another dimension to her professional capabilities.