Paula Grant
About Paula Grant
Paula Grant serves as the Manager of Quality Assurance at Index Exchange, where she has worked since 2017. She holds an Associate's degree in Business/Commerce from the University of Windsor and has previous experience at Ally Financial Inc.
Work at Index Exchange
Paula Grant has been employed at Index Exchange since 2013. She began her tenure as a Demand Services Trafficker, a role she has held for 11 years. In 2017, she transitioned to the position of Specialist, Ad Quality, where she worked for 7 years. In 2019, she was promoted to Manager, Quality Assurance, a position she has maintained for 5 years. Her responsibilities include overseeing quality assurance processes and ensuring high standards in ad quality.
Education and Expertise
Paula Grant studied at the University of Windsor from 2004 to 2008, where she earned an Associate's degree in Business/Commerce, General. This educational background has provided her with a solid foundation in business principles, which she applies in her roles within the advertising technology sector.
Background
Before joining Index Exchange, Paula Grant worked at Ally Financial Inc. in Etobicoke, Ontario. She served as a Contract Processor from 2012 to 2013 for one year and later took on the role of Escalation for four months in 2013. Her experience at Ally Financial contributed to her skills in processing and customer service.
Professional Experience
Paula Grant has a diverse professional background with over a decade of experience in the advertising and finance industries. At Index Exchange, she has developed expertise in ad quality and quality assurance. Her previous roles at Ally Financial Inc. provided her with valuable experience in contract processing and escalation management.