Ray Perez
About Ray Perez
Ray Perez serves as the Manager of Information Technology for both the USA and international operations at Index Exchange. He has a background in IT support and management, with experience at various organizations including Cohen & Steers and Empire State Realty Trust.
Current Role at Index Exchange
Ray Perez serves as the Manager of Information Technology for both the USA and international operations at Index Exchange. He has held this position since 2017, contributing to the management of IT operations across various countries and time zones. His role involves overseeing technical support and ensuring the smooth functioning of IT systems within the organization.
Previous Experience in IT Support
Prior to his current role, Ray Perez worked as an IT Support Specialist at Empire State Realty Trust from 2018 to 2020. In this capacity, he provided technical support and resolved IT issues for the organization. He also served as a Desktop Support Specialist at Cohen & Steers from 2015 to 2017, where he gained valuable experience in troubleshooting and technical support in the Greater New York City Area.
Education and Expertise
Ray Perez studied Computer System Technology at New York City College of Technology/CUNY, where he earned a Bachelor's degree from 2009 to 2015. He also completed his high school education at Herbert H. Lehman High School, focusing on Information Technology. His educational background supports his expertise in managing international IT operations and technical support.
Background in IT Infrastructure
Ray Perez has a background in cabling, a specialized skill within the IT infrastructure domain. This expertise complements his experience in managing IT operations and providing technical support. His skills extend to working with Mac systems, which distinguishes him in a field that often emphasizes Windows or Linux systems.
Early Career Development
Ray began his career in IT as an intern at the NYC Department of Education in 2013, where he gained initial exposure to the field. This experience laid the foundation for his subsequent roles in IT support and management, contributing to his development as a professional in the information technology sector.