Sara Saenz
About Sara Saenz
Sara Saenz is a Project Manager at InEvent, where she has worked since 2021. With a background in contact centers, social media, and hotel reservations, she effectively connects with diverse individuals and enhances user experience on the InEvent platform.
Work at InEvent
Sara Saenz has been employed at InEvent as a Project Manager since 2021. In this role, she operates remotely and serves as the primary point of contact for clients using the InEvent platform. She is responsible for training and providing support to ensure the success of client events. Sara engages in ongoing communication with the Product Department and other team members to address platform issues and introduce new features. Additionally, she delivers quarterly reviews of client accounts, focusing on key performance indicators (KPIs) and identifying growth opportunities.
Education and Expertise
Sara Saenz studied Marketing at Universidad Tecnica Federico Santa Maria from 2015 to 2021. Her educational background has equipped her with the skills necessary to excel in various roles, particularly in project management and client relations. She participates in continuous training and testing with the InEvent team to enhance user experience and expand her knowledge of other technologies.
Background
Sara Saenz has a diverse professional background, having worked in various sectors including contact centers, social media departments, and hotel reservations teams. Her experience includes a role as a Call Center Agent at Banco del Pacífico in Ecuador from 2011 to 2013, and as a Reservations Agent at Hilton from 2016 to 2020. Additionally, she worked as a Digital Ads Specialist at Leap R&D Corp. in Greater Vancouver, British Columbia, Canada from 2020 to 2021.
Professional Experience
Throughout her career, Sara has developed strong communication skills and the ability to connect with diverse individuals. Her roles in contact centers and hotel reservations have enhanced her customer service capabilities. At InEvent, she engages with clients to ensure successful event execution and works closely with the product team to improve platform functionality.