Chelsea D.
About Chelsea D.
Chelsea D. is a Customer Success Manager with extensive experience in customer success management and leadership. She has worked at various companies, including PatientPop Inc. and Infinitus Systems, Inc., and holds a Bachelor of Arts in Political Science from UC Santa Barbara.
Current Role at Infinitus Systems
Chelsea D. currently serves as a Customer Success Manager at Infinitus Systems, Inc. She has been in this role since 2023, working in San Francisco, California. In this position, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients.
Previous Experience at PatientPop Inc.
Chelsea D. has extensive experience at PatientPop Inc., where she held multiple roles from 2017 to 2022. Initially, she worked as a Customer Success Manager for one year, followed by a two-year tenure as Team Lead in Customer Success Management. She then transitioned to Manager of Integrations & Technical Operations for two years. In 2022, she briefly served as Manager of Customer Success Go-To-Market Operations.
Experience at LendingClub
Chelsea D. worked at LendingClub from 2015 to 2017, where she held two positions. She started as an Account Executive in Personal Loan Sales for nine months and later transitioned to a Client Advisor in Small Business Sales for two years. Her roles involved direct client interaction and sales strategy implementation.
Educational Background
Chelsea D. earned a Bachelor of Arts (B.A.) in Political Science and Government with a Minor in Global Peace & Security from UC Santa Barbara. She studied there from 2008 to 2012, gaining foundational knowledge that supports her career in customer success and management.
Expertise in Customer Success Management
Chelsea D. specializes in customer success management, leadership, and program and project management. She employs a consultative and advisory approach in B2B sales and account management, focusing on assessing client needs and problem-solving to drive business growth and improve revenue margins.