Airin Fidya Anggraini
About Airin Fidya Anggraini
Airin Fidya Anggraini is a Customer Service Agent with expertise in remote work coordination, currently employed at Clipboard Health and Influx since 2021. She holds a Bachelor's degree in Plant Pathology from Universitas Riau and possesses a strong understanding of customer service processes.
Work at Influx
Airin Fidya Anggraini has been employed at Influx as a Customer Service Agent since 2021. In this role, she utilizes her skills in remote work coordination to facilitate effective teamwork across various locations. Her responsibilities include assisting customers with inquiries and providing accurate information, leveraging her comprehensive understanding of the company's processes.
Current Role at Clipboard Health
In addition to her position at Influx, Airin has been working at Clipboard Health as a Customer Service Agent since 2021. Based in California, she has developed a strong proficiency in the company's app and processes, which enhances her ability to deliver precise information to customers. Her experience in this role complements her skills in customer service.
Education and Expertise
Airin Fidya Anggraini earned her Bachelor's degree in Plant Pathology/Phytopathology from Universitas Riau (UNRI), where she studied from 2016 to 2020. This academic background provides her with a solid foundation in scientific principles, which may inform her analytical skills in her customer service roles.
Project Management Experience
In her current roles, Airin occasionally takes on the responsibilities of a Project Manager in addition to her primary duties as a Customer Service Agent. This involvement indicates her capability to manage projects effectively while maintaining her customer service responsibilities.