Brenda Cheruto
About Brenda Cheruto
Brenda Cheruto is a Customer Service Agent at Influx Inc. in Collingwood, Victoria, Australia, where she has worked since 2015. She holds a Bachelor of Commerce in Marketing from the University of Nairobi and has experience in customer support platforms such as ZenDesk and HelpScout.
Current Role at Influx Inc.
Brenda Cheruto has served as a Customer Service Agent at Influx Inc. since 2015. Her role is based in Collingwood, Victoria, Australia, where she has accumulated nine years of experience in customer support. In this position, she utilizes her skills to assist customers and resolve inquiries effectively.
Previous Experience in Customer Service
Prior to her current role, Brenda worked at Silver Swan Ltd. The specifics of her position and duration at this company are not detailed. Additionally, she has experience with customer support platforms such as ZenDesk and HelpScout, which enhances her capabilities in managing customer interactions.
Educational Background in Marketing
Brenda Cheruto studied at the University of Nairobi from 2010 to 2014, where she earned a Bachelor of Commerce degree with a focus on Marketing. This academic background has provided her with foundational knowledge in business principles and marketing strategies.
Professional Experience in Business Development and Marketing
Brenda has held various positions that contributed to her professional development. She worked as a Business Development Manager at Farm Capital Africa for two months in 2014. Additionally, she completed a marketing internship at Commercial Bank of Africa in 2012 and served as a Payroll Intern at Kenya Airways during the same year. Furthermore, she was a Campus Brand Ambassador and Team Leader for Unilever at Kabete Campus from 2013 to 2014.
Contributions to Academic Publications
Brenda contributed to the University of Nairobi Business Review, indicating her involvement in academic or business-related publications. This contribution reflects her engagement with the academic community and her interest in business discourse.