Cyntia Ratna Ayu
About Cyntia Ratna Ayu
Cyntia Ratna Ayu is a Customer Support Agent with extensive experience in customer relations and research. She currently serves as Secretary at Women in Tourism Indonesia and has a background in social development and welfare from Universitas Gadjah Mada.
Work at Influx
Cyntia Ratna Ayu has been employed at Influx as a Customer Support Agent since 2019. In this role, she is responsible for assisting customers and addressing their inquiries effectively. Her position at Influx allows her to utilize her skills in customer relations and support, contributing to the overall customer experience.
Current Role at Women in Tourism Indonesia
Cyntia serves as the Secretary at Women in Tourism Indonesia, a digital platform focused on enhancing women's involvement in the tourism sector. Since 2019, she has played a key role in supporting the organization's initiatives and operations, promoting gender equality in tourism.
Previous Experience at AIESEC
Cyntia worked at AIESEC in various capacities. She served as a Customer Relations Manager from 2016 to 2017 for 11 months, where she managed customer interactions and relationships. Additionally, she was an IGIP Staff member from 2015 to 2016 for 8 months, contributing to the organization's projects and activities in the Yogyakarta area.
Research Assistant Role
In 2018, Cyntia worked as a Research Assistant at the Social Development Studies Center at Gadjah Mada University for 4 months. In this position, she supported research initiatives and contributed to studies focused on social development in the Yogyakarta area.
Education and Expertise
Cyntia completed her Bachelor's degree in Social Development and Welfare at Universitas Gadjah Mada from 2014 to 2018. Prior to that, she studied Social Sciences at SMA N 4 Yogyakarta from 2011 to 2014. Her academic background supports her interests in community development, customer relations, business development, and project management.