Denise Catricala Bution
About Denise Catricala Bution
Denise Catricala Bution is a Customer Support Agent at Influx, with a background in psychology and human resources. She has international experience from living in the United States, France, and Mexico, and holds multiple certifications in project and human resource management.
Work at Influx
Denise Catricala Bution has been employed at Influx as a Customer Support Agent since 2022. In this role, she engages with customers to provide support and resolve inquiries, contributing to the company's commitment to customer satisfaction. Her experience in customer service is complemented by her background in psychology, allowing her to understand and address customer needs effectively.
Education and Expertise
Denise holds a degree in Ciências Humanas with a specialization in Psicologia from Centro universitário UNIFAFIBE. She has furthered her education through online courses, achieving a Google Project Management: Professional Certificate from Coursera in 2023, and a Human Resource Management: HR for People Managers Specialization from the University of Minnesota in the same year. These qualifications enhance her skills in project management and human resources.
Background
Denise has a diverse professional background, having worked in various roles in Brazil. She served as a Psicóloga clínica at Clinica Particular from 2020 to 2021 and as a Psicólogo from 2018 to 2019. Additionally, she worked as a Human Resources Manager at Supermercado São Francisco from 2019 to 2021. Her international experience includes living in the United States for two years and in France for one year, which has enriched her understanding of different cultures.
Achievements
Denise's commitment to personal and professional growth is evident in her pursuit of education and her ability to adapt to new environments. She values feedback and enjoys building projects from scratch, demonstrating her proactive approach to her career. Her passion for working with multicultural teams is supported by her experiences living with individuals from various countries, including the US, France, Germany, and Mexico.