Heidy

Customer Support @ Informed K12

About Heidy

Heidy is a former school principal and math teacher, currently working in customer support, with a passion for assisting educators in streamlining their administrative tasks.

Heidy's Role in Customer Support

Heidy currently holds a position in Customer Support, where she leverages her background in education to assist clients effectively. Her experience as a school principal and math teacher provides her with a unique perspective, enabling her to address concerns and provide solutions that resonate with educators. She is passionate about helping educators streamline paperwork and processes, ensuring a smoother experience for them.

Heidy's Former Experience as a School Principal

Before transitioning to Customer Support, Heidy served as a school principal. In this role, she was responsible for overseeing the daily operations of the school, ensuring that educational standards were met, and fostering a positive environment for both students and staff. Her administrative skills and dedication to improving educational processes have been integral to her success.

Heidy's Background in Math Education

Heidy has an extensive background in math education, having worked as a math teacher prior to becoming a school principal. Her experience in the classroom has equipped her with a deep understanding of the challenges students and educators face in the learning process. This knowledge allows her to provide valuable insights and support in her current customer support role.

Heidy's Interests Outside of Work

Outside of her professional life, Heidy enjoys a variety of hobbies. She loves to have brunch, read children's books, and experiment with new recipes in her instant pot. These activities provide her with a well-rounded balance between her professional responsibilities and personal interests, contributing to her overall well-being.

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