Alicia M. Tyler
About Alicia M. Tyler
Alicia M. Tyler is an Operations Coordinator with extensive experience in customer service and logistics. She has worked in various roles, including Confirmation Specialist at MLM Home Improvement and HR Associate at Computer Sciences Corp., accumulating over 30 years of industry experience.
Current Role at Insight Global
Alicia M. Tyler serves as an Operations Coordinator at Insight Global, a position she has held since 2022. In this role, she is responsible for coordinating various operational tasks and ensuring efficient workflow within the organization. Her experience in operations contributes to the overall effectiveness of the team. Insight Global is known for its focus on staffing and workforce solutions, and Alicia's role is integral to supporting these initiatives.
Experience at MLM Home Improvement
Alicia has been employed at MLM Home Improvement as a Confirmation Specialist since 2020. In this capacity, she manages confirmation processes and customer interactions, enhancing service delivery. Her work in Chantilly, Virginia, has allowed her to develop strong customer service skills, which are essential in her current role.
Background in Logistics and Supply Chain
Alicia M. Tyler has a demonstrated history of working in the logistics and supply chain industry. She previously worked at Excel Courier and Logistics as a Vendor from 2017 to 2018. This experience, combined with her long tenure at Computer Sciences Corp. as an HR Associate, has provided her with a strong foundation in operational processes and customer service.
Educational Background
Alicia graduated from Middle College High School at LaGuardia Community College. Her education has contributed to her strong background in sales and customer service, equipping her with the skills necessary for her various roles throughout her career.
Skills and Expertise
Alicia possesses over 30 years of experience in customer service, with skills in conflict resolution and HR policies. She is also skilled in career development and executive search. Her expertise in these areas has been developed through her various roles, including her time as a WPS HR Coordinator at SOC LLC and as a Teacher's Assistant at The Compass School.