Angel Colon Rosario
About Angel Colon Rosario
Angel Colon Rosario is a Customer Service Representative with extensive experience in the field, currently employed at Insight Global since 2020. He has a diverse educational background, including a Bachelor's degree in Information Systems Technology and certifications in motorcycle maintenance.
Current Role at Insight Global
Angel Colon Rosario has been employed at Insight Global as a Customer Service Representative since 2020. In this role, he utilizes his customer service skills to assist clients and address their needs effectively. His experience in customer service positions him to handle various inquiries and provide solutions in a timely manner.
Previous Experience at Ally Financial Services
Prior to his current position, Angel worked at Ally Financial Services as a Sales and Marketing Specialist from 2017 to 2020. During his three years in this role, he contributed to the sales and marketing efforts of the company, leveraging his skills to enhance customer engagement and drive business growth.
Educational Background in Information Systems Technology
Angel Colon Rosario holds a Bachelor's degree in Information Systems Technology from Colorado Technical University, which he completed from 2017 to 2021. This educational background provides him with a solid foundation in technology and systems, which complements his customer service expertise.
Technical Certifications and Skills
Angel is certified as a motorcycle repair technician, having completed a technical certification in Motorcycle Maintenance and Repair Technology at Penn Foster from 2011 to 2012. He is proficient in using platforms such as Cisco Finesse and Salesforce, which are essential tools in customer service and support roles.
Ongoing Education in Cyber Security
Currently, Angel is pursuing a degree with a concentration in cyber security. This ongoing education reflects his commitment to expanding his knowledge and skills in a rapidly evolving field, enhancing his professional profile and future career opportunities.