Mariana Mejia
About Mariana Mejia
Mariana Mejia is a Customer Care Manager at Inspectify, where she has worked since 2023. She has a background in customer success and community engagement, having previously held roles at Inspectify and other organizations in Seattle.
Current Role as Customer Care Manager
Mariana Mejia currently serves as the Customer Care Manager at Inspectify, a position she has held since 2023. In this role, she oversees customer support operations and ensures a high level of service delivery. Her responsibilities include managing customer inquiries, resolving issues, and implementing strategies to enhance customer satisfaction. This position builds on her previous experience in customer success roles at Inspectify.
Experience at Inspectify
Mariana Mejia has a significant history with Inspectify, where she worked in various customer success roles. She began as a Customer Success Associate from 2021 to 2022, followed by a promotion to Senior Customer Success Associate from 2022 to 2023. During her tenure, she contributed to improving customer relationships and retention strategies, which are essential for the company's growth.
Educational Background
Mariana Mejia graduated Cum Laude from the University of Washington in 2021, earning a Bachelor of Arts degree in Political Science, with a focus on Law, Societies and Justice, and Diversity. Her academic achievements reflect her dedication to her studies in Humanities and Humanistic Studies. This educational background provides her with a strong foundation for her roles in customer care and community engagement.
Previous Work Experience
Before her current role and positions at Inspectify, Mariana Mejia gained experience in various customer-facing roles. She worked as a Sales Associate at Away for seven months in 2021 and served as a Retail Associate at The Frye Company from 2019 to 2020. Additionally, she was a team member at Puget Sound Premier League from 2018 to 2019. These roles contributed to her skills in customer service and team collaboration.
Community Engagement and Social Impact
Mariana Mejia has a strong interest in community engagement and social impact, which is evident in her professional pursuits. Her educational background and work experience reflect a commitment to understanding and addressing community needs. This focus aligns with her roles in customer care, where she aims to foster positive relationships and support customer communities.